Say What?!

Create a culture of kindness.

April 15, 2020 John Sturtevant Season 1 Episode 1
Say What?!
Create a culture of kindness.
Show Notes Transcript

Ideas on how communicating kindness, empathy, and compassion create a healthier life – at home and at work.

John:   0:00
Hi I'm John Sturtevant and this is Say What?! A weekly podcast with quick tips to help you communicate clearly a work at home. Everywhere else you go.  

John:   0:15
Hello and welcome to Say What?! Today we're going to talk about creating a culture of kindness, how that influences the way we communicate with others and how we work together.  

John:   0:27
I have a bumper sticker on the back of my car that reads, Kindness is Contagious. Up until a few months ago, it had a very different sort of meaning. But now I get eye rolls from people when they see it, people tend to step away from my car. Times have changed, but still, kindness influences how I respond to the world around me, how I make decisions, how I communicate with other people at home and on the streets and at work.  

John:   0:56
A few months ago, when I could still go to the gym, I was on the treadmill, a woman next to me was on the stationary bike, and she looked up and started complaining to me about how she couldn't program the cycle to the exact workout that she wanted.  

John:   1:13
Well, I tried to be helpful, and I said, "You know, I don't think you can change the control panel, but I think you can change your workout expectations."

John:   1:20
And so I suggested that she use the touch screen and change her settings and increase and decrease the resistance and change her incline and make adjustments during her workout. She rolled her eyes and she muttered something like, "I don't want to keep pushing the buttons."

John:   1:38
So I looked away and continued my work out. You know, in fact, things in life they don't always go the way we want them to. Machines don't always respond the way we want them to, and certainly people don't always act the way we want them to. We can't control those things. But each of us can control how we communicate. If you'll try it, I know you'll discover that when you change the way you look at things, the things you look at change.  

John:   2:10
My wife and I write notes to each other every morning and we leave them somewhere around for the other person to find later in the day. And some mornings we're feeling the love more than others, but we always write a note. For us, it's a simple way to remind each other, and ourselves, that we appreciate each other no matter what mood were in that day.  

John:   2:33
You know, kindness not only makes your personal relationships better, it improves work life. I mean, after all, we're just people showing up in a building working together. And very similar relationships develop in the workplace. If you offer honest and consistent praise and recognition, you'll discover it's a simple and very effective way to help people get along and cooperate and work together and recognize each other's strengths and weaknesses and abilities. There was an article in Inc magazine recently that described how employees who feel appreciated are more apt to take on new tasks, and they're more open to listening to other people, and they're more willing to try new ways to complete projects. I read another article from Harvard Business Review recently, which talked about ways for you to ask for praise. If you're not getting recognition or acknowledgment, this article provides ways for you to ask for that. There was also a study that I read from the National Center for Biotechnology Information that talked about how being kind helps both people feel more satisfied in their jobs. You'll find links to all of those articles here:

John:   3:51
When you look for opportunities, simple opportunities, practical ways to spread kindness and you'll discover there are bottom-line benefits for doing that. In fact, kindness not only improves people's ability to communicate, it also improves morale. People are happier around the workplace. People are more generous to each other.  

John:   4:18
Kindness improves performance and improves people's ability to communicate and to listen. It helps people be more involved and more engaged in the work place. It helps people get along better, and it's not that hard to do.  

John:   4:35
Why not consider just doing some simple act of kindness today? Something simple for someone. I think you'll discover. It's quite rewarding.  

John:   4:46
And don't forget, that someone might be yourself.  

John:   4:52
So that's Way What?! for this week. Thanks for listening!